evaluations influenced by your own biases.#3 Self-concept differs in different situations and at different times through many different ways. One way would be through others images of you. If you wanted to see how friendly or how assertive you are, you would look at the image of yourself that others reveal to you through their behaviors and especially through the way they treat you and react to you. Another way is through cultural teachings. Through parents, teachers, and the media, your culture instills in you a variety of beliefs, values, and attitudes.#5 Some guidelines that can help interpret nonverbal behavior more accurately are:Openness: Open hands, unbuttoned coat.Defensiveness: Arms crossed, sideways glance, touching-rubbing nose, rubbing eyes, buttoned coat, drawing away.Insecurity: Pinching flesh, chewing a pen, thumb over thumb, biting fingernail.Cooperation: Upper body in sprinters position, open hands, sitting on edge of chair, hand to face gestures, unbuttoning coat.Confidence: Stippled hands, hands behind back, back stiffened, hands in coat pockets with thumb out, hands on tapels of coat.Nervousness: Clearing throat, "whew" sound, whistling, smoking, pinching flesh, fidgeting, covering mouth, jiggling money or keys, tugging ears, wringing hands.Frustration: Short breaths, "tsk" sound, tightly clenched hands, wringing hands, fist like gestures, pointing index finger, rubbing hand through hair, rubbing back of neck.#8 Some very important leadership behaviors are:Motivating Others through Adaptive Leadership Empowering Others Encouraging Preparing People for Vision/Mission Using Multiple Options Thinking Taking Intelligent Risks Stretching Personal Creativity Showing Passion for Work #9 A speaker can influence his or her credibility by demonstrating you:Knowledge Trustworthiness Good intentions People trust a message if they thing it's true and reliable and the communicator is competent and honest.People have confidence...
