effectively servicing the needs of the customers with maximum efficiency. The goal of TQM is to eliminate the problems in standard examining procedures and evaluate the effectiveness of the procedures in relation to the customer. An important part in TQM is measurement. Measuring performance before and after will determine if TQM has worked for an organization. TQM is geared toward improving the quality of services of an organization and can only be effective if supported by all involved in managing an organization. Although all non-profits organizations differ in many ways, in order for each one to be successful they must have proper planning, adequate funding, a sound budget and effective management. These four functions of non-profit organizations are extremely important for the survival and future of an organization, and for the quality of services to be provided by an organization. ...
