ctics to get you to buy. Cash deposits - If a salesperson asks for a cash deposit to show "that you are serious about buying," you are under no obligation to provide such a deposit. You should be suspicious when asked to provide one. It is an unfair practice for a salesperson to take a cash deposit and then refuse to return it if you do not sign a contract. Statements that do not bind you - If you are asked to sign a statement to the effect that you "agree to buy a car when terms can be agreed upon," the salesperson may try to insist that, because you signed such a statement, you are legally bound to buy a car. That is not true. You should not sign such a statement in the first place: even if you do, it does not legally require you to buy a car. When negotiations break down, you are free to walk away.Tom Webb (2002), Chief Economist stated that For 25 years-15 of which were as a senior analyst for the National Automobile Dealer Association (NADA), he has watched the used car market grow and prosper. Today the importance of used cars has never been greater to the automotive industry as a whole. The efficient movement of those vehicles among the various remaining entities is clearly contributing to the overall industry success.Kurtz (2002) stated that the competitive environment mandates the sellers not to only sell but also serve. All companies have been affected by increasing competition, but there has been perhaps no industry more heavily impacted than the automobile industry.The sale person has always played two primary roles that add tremendous value, one is convenience and the other is that of an advisor. Convenience of the customer is helping the customer get their exact needs when they want them. Taking all of the potential options that could meet their needs and showing which ones will now. Convenience for the car company is getting the eight, twenty-seven or Three Hundred & Thirty Five customers that it needs that ye...
