m to deliver products, while meeting their QCD requirements. Secondary customers include D&M Senior Management, the Operating Units and worldwide Marketing. For Xerox using the PDP the process of developing and delivering products is really a sequence of customer/supplier relationships. The PDP looks at those relationships throughout a product program lifecycle and identifies what it takes to successfully meet these requirements.There are three key components to the PDP: Management Decision Process Process Elements Process EnablersManagement Decision Process (MDP)The Management Decision Process provides the guidance for the management and the control of Design and Manufacturing product programs through all phases of the product life cycle. Also the MDP helps Product delivery teams understand the requirements of each phase of the program (where they need to go and by when), and at the same time it provides management with the information it needs to make decisions to release funds and resources and resources where and when they are needed. There are seven phases of the Management Decision Process and these are;1) Pre-Concept2) Concept3) Design4) Development5) Production6) Launch7) MaintenanceProcess Elements and Phase DeliverablesProcess elements help the Product Development Teams to understand what they need to do to get where they need to go. They are the detailed descriptions of what needs to be done on a program from Pre-Concept to Maintenance on one particular area of specialisation. Every element defines steps, inputs and process outputs required to meet the Phase deliverables.Process EnablersProcess Enablers facilitate and aid use of the process. The process enablers for PDP include documentation, organisation effectiveness and network of computer systems. The documentation provides information to many users at many levels of detail. Distribution of the documentation is made in conjunction with completed PD...