P training courses. Effective Product Design and DevelopmentEffective product design and development is essential if companies are going to compete successfully with their industry rivals. Xerox know that the PDP alone will not deliver them world class products but it is dependent on linking it with other Xerox groups, and organisations, defining deliverables, requirements and timing. But Xerox is committed to using Product Development Processes to help them achieve their goals of delivering world-class products to the worldwide market. The Customer Delivery Process (CDP) defies the practices and procedures used by the operating units. These are there to provide planning engagement, launch and field support for end user products and services. Xerox also realise that the PDP will only be successful if the have a commitment to Development and Manufacturing, and create an environment that supports this. The environment will need to include a stable and consistent strategic business focus, the total co-operation and visible commitment of management, and the provision of required resources and critical skills for the implementation of these new processes.Xerox is very much committed to new product development. The have research centres worldwide, in the US, Canada and Europe and in collaboration with Fuji Xerox in Japan and Palo Alto Research Center (PARC) in California. Palo Alto Research Center (PARC) founded in 1970 and challenged by the organisation to create the office of the future. The scientists invented the Ethernet network cabling topology. They invented “laser printing” which is a large part of the Xerox business of today. FX Palo Alto Laboratory, Inc (FXPAL), has been asked to provide Fuji Xerox with a digital information technology base for the 21st century. Wilson Center for Research and Technology, provides 4 services to Xerox: it scans new marking and related technologies, exploring and int...
