anger in any industry. Thetopics of concern can be applicable in many different disciplines of management, witherit is in the service or the product industry.Critique:In developing a critique for this book one would have to enlist the creativity thatthe author uses to write his story. Goldratt’s book is a text book for students and mangersin the business world. But, there is a major difference between The Goal and the textbook bought for a Total Quality Management class. Unlike a text book which givesdefinitions of concepts and charts on the concepts. Goldratt story gets your attention fromthe very beginning and makes you turn each page, by having each teaching lesson woveninto a fictional story line of a plant mangers and his life. And his life includes his work asa manger and his life as a father and a husband.After reading this book, the reader feels as if they took something from the storythat could be used in their work place. The reader becomes more knowledgeable aboutTQM. Also the reader understandings that “thinking outside the box” is important tosolve problems. This book teaches managers that the old ways of doing things in businessare not always the right way. Sometimes one must look for new ideas and newprocedures to accomplish tasks in a company.The book is written in an easy to understand form. Someone with little to nobusiness knowledge would enjoy this reading. The author does a wonderful jobintegrating the fictional story of one man’s life with the task of teaching the reader aboutbusiness management. The author was able to capture the readers attention with thestory-line, while at the sametime broadening the knowledge base of the reader. The topicwas appropriate for the target audience, the audience was stimulated by each exampleused in the book. Practical application was easily learned in each chapter of this book.Again, to compare this book to a text book is not fair. This book is better then ...