old me not to take calls, but I did. This was not looked at, it was only considered I took three calls and something must be wrong. Forget about Sonia Griffin telling me not to take the 800 calls, and I took some anyway. I was out sick on Tuesday because of my tonsils. I was on the phone on Wednesday making arrangements for my surgery that’s why it took thirty minutes. This may not be of interest because it’s the company’s phone but I needed to make an appointment and do the necessary for me to have this procedure done. Sonia Griffin informed me she did not care and this was not the point. I told her if she felt the need to write me up she could because I was not denying being on the phone, but she told me earlier in the day I did not have to answer the 800 calls so why was this an issue as we spoke. It’s like throwing it in my face the fact you told me not to answer the phones, then you pull a phone report on me about using it. I hardly understand what she is trying to get at. After she finished telling me she could care less about what I said because she was doing her job and would write me up, I told her if she felt the need she could write me up; however, I questioned how this write up could be a final warning when we never discussed the matter previously. She was very angry and told me not to tell her how to do her job. I simply told her I was not telling her how to do her job, but questioning what was being placed in my file. I don’t understand how this unit operates there is constant favoritism that goes on and it is very unfair. What goes for one should go for all and when a similar matter happened to another representative and she did not pull the phone report why does it apply to me? I am tired of coming in here and hearing about Sonia’s personal stories and the things that occur in Middle Market. When I come to work I come to get a job done and when you don’t acknowle...