e conduct of public administration. By the late 1930s the human relation's approach had developed into a concept known as "organization development." Its primary goal was to change the attitudes, values, and structures of organizations so that they could meet new demands. Organization development stressed the identification of personal with: Organizational goals, the "self-actualization" of workers and managers, Effective interpersonal communication, Broad participation in decision making. Its direct use within governmental agencies has been limited and has not always been successful, but it has had considerable indirect influence upon administrators.Another modern movement in public administration has been the greater participation of citizens in government. It was stimulated during the 1950s and '60s by a growing feeling that governments were not responding to the needs of their citizens, particularly minority groups and the poor. These involved the delegation of decision making from central to local offices and, at the local level, the sharing of authority with citizen groups.Future of public administrationChallenges: Extra-ordinary explosion of new knowledge and technological innovations Accommodation of ourselves and institutions to this explosion Coping and employing our knowledge Using the knowledge for benefit rather than destruction Falling prey to technological imperative and allowing rational technical interests to supercede human concerns "Twilight of hierarchy" Quantity of information will no longer be the most important issue Organizing knowledge for human purposes, facilitating the pursuit of important public purposes Organizing information for enhancing the process of democratic decision-making, of consensus building, and of dialogue and deliberation More involvement of citizens in decisions Increasing integration and globalization (of business, politics, culture) rather Trans-globalization Free market economy Free so...
