ots. Know the background of the problem, investigate who what where when why and how. Find out how the student feels about the situation. Treat as a mature individual•S-spell out directions- directions must be clear. Have students understand the knowledge of consequences. In some cases, merely talking to a NV student is punishment enough for them to end the eaction.•T track the students progress. Keep private simple records on the development and progress. Will help for future incidents.•You need a well prepared curriculum plan as well as a well prepared discipline plan.•CONC: keep you cool, keep sense of humor, keep your prolems as small as possible....