ating of Very Important. The areas of Resources, Hardware Devices & Drivers and Desktop Computing Environment were judged to be less difficult than the other technical areas. Interoperability was the technical area encountered least frequently.Figure 8 shows that the job duty of Troubleshooting was the most important, and this duty along with Analysis and Design were the most difficult. Job duties in the areas of Management, Monitoring & Optimization and Troubleshooting were encountered most frequently. ...
