hen older systems work. Today's managers are being challenged to provide leadership in new and changing environments. Customers, competitors, employees, and stockholders are all placing anxieties on management for innovation and change at a rapid pace. Change is a scorning process. Every organization exists in a endless state of adapting to change. Downsizing changes are usually caused by external competitive forces, whereas other changes to work operations emerge as a result of shifting forces within the organization. Many management analysts feel that political forces prevent adapting to this increasing rate of change and therefore become reactive organizations reacting drastically after problems come to light—preventing improvement in the original direction.TQM is a concept that would appear to be a foundation of developing an idealistic representation of business organizations, however, because of cultural issues, bussiness methodologies, and globalization, TQM remains as more of a “buzz word” than a system. ...
