cess planning/control, scheduling and inventory. An Operations Manager can make failures in a project such as ignore its environment; push a new technology to market too quickly; let new ideas starve to death from inertia; don't bother conducting feasibility studies; etc.Management options such as cost cutting on materials may give lower quality and more complaints. Staff productivity without extra pay may be sought but workers may resist increased work tempo. Management wants long production runs to use materials, machines and staff efficiently but this can delay a quick response to an order. A doctor that limits consulting time due to long queue may overlook a serious illness. The operation manager can fail in evaluating the suitability of existing production plants in order to make a new product or service at a profit. Decisions have to be made on holding stocks, wich means capital tied up, making it complicate to change the product, having the possiblitity to pass the sell-by date, etc. A range of techniques may be used to examine how conflicts may be avoided. Techniques include value analysis, linear programming, network analysis, statistical quality control and efficiency measures. Quantitative techniques offer only limited help, the whole system and boundary relationships with other systems must be managed. Boundary ManagementThe boundary concerns of operations management include :Innovation In today’s increasingly competitive international business, manufacturing and service companies need to become more innovative and more successful at developing new products, processes and services on a fast and regular basis. The growth of services encourages rethinking the production concept and the need for international competitive advantage and technological innovation is raising the status of manufacturing. For some companies to remain viable changes must be implemented so that new product can be produced, or the cost of an exist...
