heir frustration on the customer who doesn't get the quality of service that they deserve. That is a whole bunch of problems that came out of just one tiny little detail, that being not writing the order clearly enough. At my current job, when a food order is taken, the same process is followed by simply pushing the right series of buttons for what the customer ordered. After this, a copy of the order is printed out in the kitchen and is very easy to read. This makes it hard for the cook to blame anybody else other than themselves for any problems that occur. There never has to be any guessing games as to what the server was trying to write down. But there are a few drawbacks to this system, it seems that every computer is a little bit different and you can't expect everybody in the workplace to become an expert on that particular computer that is there. Henry David Thoreau's statement saying "men have become tools of their tools" can definitely true in this case. I have had it happen to me where I accidentally hit the wrong button at the wrong time and the computer froze up. One time it took me almost ten minutes to figure out what I had done wrong and fix it. I had truly been at the mercy of technology at this time. All in all I definitely feel that, in this case, a business is better off using technology than going without it. On the basis of his statement, Thoreau would probably disagree with me saying that this technology is only the beginning. Before long there will be robots and computers waiting the tables, cooking the food, and mixing the drinks. He might suggest that eventually only one person will be needed to run such a business, and that person is the one who supplies all of the capital and buys the equipment. Then the place would just run itself, while that person sits back and reaps the benefits. My counter-argument would be this, so long as there are people in this world who are interested in...
