on visitors this year. This is not hits. We get about Dronen**6 million hits a month. lankes**So this includes hits on the archives, the web form to ask questions and what else?What services do you offer to users? Dronen**We have over 9100 documents online for our visitors. Most of it is information aboutvolcanoes. We provide images, text, videos, sounds, etc... Dronen**Soon, we want to start a new service. Dronen**This will be the LIVE ask a volcanologist. Dronen**We will allow users to ask question via chat similar to this, then stream thevolcanologists voice out live over the internet. lankes**How do you decide to offer this service? Dronen**We wanted to offer something else for our users. Something that made them feel closerto the scientists working t with the data. Dronen**This is a good way to do that. lankes**SO the idea came from within the project...you new the capability was there fromsurfing the web, and you checked that you users could access the information? Dronen**Yes, from within. One of the other projects I work on works with live audio on a dailybasis. I think the idea come from there. lankes**So are there any rules or policies or procedures in place to take an idea from firstthought to implementation, or is it informal? Dronen**It is generally pretty informal. Ideas are just expressed to the rest of thevolcanologists, everyone gets their opinions. PI gets final decision. lankes**What other means do you have of getting information out to your users, you mentionedthe web site, the Q&A service, and the coming LIVE service, anything else? Dronen**We also have an email listserv. It is for current eruptions. As volcanic eruptions takeplace, we send this info out right away, since it is a current event. This information getssent to anyone who subscribes to our service. lankes**Any other Internet or non-Internet means of disseminating information? Dronen**we are somtimes asked, but currently we have no non-internet means of d...
