en discussing if hi, how are you is an ethical communication he gave this response. As much as it may seem mechanical, thats not always true. Because when you dont say hi how are you then that communicates a whole other idea. That you may be upset, or mad at the person you did not speak to. On the other hand if you pass someone in the hallway and say hi how are and they answer truthfully youre in trouble! Because we dont really want to know right then how that person is, we just want to acknowledge their existence and importance to us.Another interesting thing I was glad to learn from Mr. Luna is that even when hes not in the mood to listen to people who drop in unannounced, interrupting his schedule. He often finds (after getting passed the frustration) that listening to this person in need is much better use of his time than whatever else he was doing. For example one day he had to make some visits at the hospital but was in a hurry, and didnt want to spend a long time. When he got the third ladies room, she was asleep, and he was relieved to not have to spend time here. While leaving her a not beside her bed the woman woke up. Feeling irritated he went on to visit and pray with her. After he finished his prayer for, she grasped his hand and began to pray for him. He described this in one word; humbling. Their I was glad, to not have to visit with another person, and I was missing the mark the whole time. I am blessed just as much as the people I listen to, if I can keep my heart and eyes on God, and doing his work. I believe that Reverend Luna is a successful professional listener that all can learn from. This interview was not only interesting, but captivating. Having learned several new ideas, and seeing certain listening concepts weve discussed in action was beneficial in furthering my listening ability. I also believe that my listening in this interview was successful!...