ly two bridges, there is not much room for distortion. Overall, I feel that this network communicates in a very healthy, beneficial manner. COMMUNICATION SATISFACTION QUESTIONNAIREThe final instrument that was used in the systems analysis of Sigma Pi Fraternity was a communication satisfaction questionnaire originally developed by Cal W. Downs and Micha D. Hazen in 1977. Its job is to actually provide information to figure the different levels of satisfaction. This is done through a series of questions, which are answered by the members of the organization. Different questions fall under different types of satisfaction. The numbers reported are then added together for the total. The total is then compared to a satisfaction range score list. This instrument breaks satisfaction down into eight types: 1.Relation With Subordinates: the extent to which superiors are open to ideas, the extent to which they listen, and the extent to which they offer guidance for solving job-related problems. 2.Media Quality: the extent to which individuals receive information about the immediate work environment. 3.Organizational Integration: the extent to which communication in the organization motivates and stimulates workers to meet organizational goals to identify with the organization. 4.Communication Climate: the extent to which meetings are well organized, written directives are short and clear, and the amount of communication in the organization is about right. 5.Horizontal Communication: the extent to which the grapevine is active and horizontal communication is accurate and free flowing. 6.Corporate Perspective: the extent to which information about the organization as a whole is adequate. 7.Relation With Supervisor: the extent to which subordinates are responsive to downward communication and anticipate supervisor’s needs.8. Personal Feedback: the extent to which workers feel that they know how they are being judged and how their per...
