the correct service technician.3.8.20Internet SupportA web page will be designed to answer questions about the SmartWave. It will have an online copy of the service instructions and user manuals. Information on how to order upgrade CDs will be available on the web page.3.8.30Repair and Service manualsRepair and service manuals will be made available upon request.3.9Geographic Requirements3.9.10 Power requirements will be different in various parts of the world so two models of the SmartWave will be produced.3.9.10.10120-Volt models will be produced for the United States.3.9.10.20220-Volt models will be produced for Europe and other countries3.9.20LanguagesThe SmartWave will have display language options for English, Spanish, Chinese, Japanese, French, German, Italian and Dutch.3.10Environment and Safety Standards3.10.10The FDA standards are described earlier in section 3.5.A3.10.20In addition I found the Underwriters Laboratory Standard of Safety UL 923 on microwave ovens. They were identical to the FDA standards.3.11 Interdependence with Other ProductsThe Smart-Wave will need a comprehensive list of all microwave oven safe products currently on the market. This means that the Smart-Wave's database will be arranged to accommodate the UPC format found on most products with a bar code today. The Smart-Wave's onboard barcode scanner will also need to be able to read the codes from the products packing easily. This section describes the Smart-Wave's interdependence with other products 3.11.1 Refills - The Smart-Wave must be capable of updating its product database for new items on the market. Every six months a new list of microwave oven safe consumer products will be produced on CD-ROM. 3.11.2 Parts - The CD-ROMs will be distributed via mail or distributed to appliance dealers that market the Smart-Wave. 3.11.3 Upgrades - 3.11.3.1 A high performance power control relay wi...
