the software out of the box. The software comes with a two seat license. Then we totaled the costs of adding 1000 host and 10 guest seats. We obtained the information about the capabilities of the software from either the vendor or a reputable on-line source. We provided a reference when we obtained information from a source other than the vendor. FindingsCross Tec Corps NetOp for Windows version 6.5 Platforms and protocols supportedNetOp Remote Control enables authorized personnel to remotely control multiple Windows 3.x, 95/98, NT, machines via modems, networks or over the Internet. OS/2 and DOS versions of this application are also available.Transfer protocols include:TCP/IP with enhanced TCP/IP configuration (TCP). for faster and better support of remote control across firewalls Infrared (IrDA) Network: TCP/IP (UDP), IPX and NetBIOS Installation and resources requiredNetOp provides for a bipartite installation: one for guest and one for host. The installation wizard does not prompt for either, and separate licenses distinguish guests and hosts. According to Doherty 2000, NetOp installs a Readme file containing a list of all files installed. NetOp Deployment Utility design facilitates the large-scale deployment of NetOp modules. From a computer running Windows NT or Windows 2000 you can configure and install NetOp programs on targeted remote computers. NetOp can install onto networked Windows 2000 and NT PCs that do not already have NetOp modules installed. Alternatively, install onto PCs running Windows 2000, NT, 98 and 95 if a NetOp v6.0 Host is running. NetOp will install 4.1 MB into the host, the main program executes into 544-KB memory. The guest loads 840 KB into memory, using approximately 14.2 MB of disk space. A guest has a configurable cache setting that allows one cache for all hosts or separate caches with limits available from 200 KB to 64,000 KB.Use as Diagnostic Tool NetOps Request Help feature allows troubled users t...