ivating influence on the employee because they learn that there are chances for them to achieve higher positions within the company and develop a further career. Chapter 5 How can training motivate employees?Companies should put a lot of emphasis on their training programs, knowing that the training programs have a very great and important part in the development and functioning of their new employees.The training programs should be seen as a cycle, which begins with identifying the problem.These problems can be found in all areas within the company(guest complaints, breaking down of the equipment).When identifying the problem the desired results are compared with the actual results.Once the actual results are compared with the desired results the weak points of the staff can help the manager set the training objectives.Training objectives are the points a manager should focus on to improve the weak points of the staff.These weak points can be towards the customers or to improve productivity or to reduce costs.After the training objectives are identified the training criteria are established, these training criteria are certain standards which should be reached in the training so that the effectiveness of the training can be measured.Than the trainees are selected and it is important that the trainee will benefit from the training and that the training programs are not too difficult or too simple for the trainees.After selecting the trainees their knowledge and skills must be tested so that later on the effectiveness of the training can be evaluated.Also important is to choose the proper training methods and techniques, these training methods and techniques depend on the training objectives of the training program. Once these methods and techniques are set the training can start.The last step in this cycle would be to establish a training evaluation so th...
