refore they decided to make a survey within the company how are the employees satisfied with their work conditions. Most of them said, that their salaries, as well as the social conditions are not satisfactory. Others were worried that the working place is not safe enough. A very small group replied that they dont have the chance to get promoted. The work council became worried, and the CEO was worried as well, because both of them saw,that they underestimated the situation. The needs of the individuals were not satisfied.Some improvements were introduced. The employees are not going to get paid according to a flat rate, but they will have as the benefit shares from the profit of the company, if the profit in the next year will be more than $1,000,000. There will be groups introduced and each group will have only one control point, not every group several. This however will require the cooperation of all employees. How to do that? Since the CEO heard about the Six Sigma Initiative and he decided to try it in his company.As the survey showed, Monique Ltd operates error free between 70 and 75%, in 6 Sigma terms between 2 and 3. The CEO wanted to improve the number to 3-4, which means 93.3 and 99.7% error free operations. Since the new salary system was introduced, people started to be more satisfied. Still, there was some uncertainty. CEO believed that some training is needed. Six Sigma Quality has a training which is supposed to teach the people how to work efficiently and error freely. Six Sigma Quality has a training which is divided into 5 parts.1. Awareness part which should be for all of the employees2. Improvement part which is for the team members3. Black/Green Belt Training this is is the actual training for the team leaders. It has two parts. Part one is the Green Belt Training which deals with the basic quality and improvement issues, and Black Belt, which comes after Green Belt, which is also dealing wit...
