s, they do reflect actual responses of the employees and should be taken seriously.NETWORK ANALYSISThe next instrument used in the systems analysis was network analysis questionnaire. In this questionnaire, I asked the same ten members of the organization from the previous analysis information, with whom did they talk about new ideas, new ways of doing things, and changing of policies.The results from this questionnaire, when drawn out into a communication pattern (FIGURE 2) show several different communication network roles present within the organization. Those roles consisted of clique members, isolates, bridges, and opinion leader. Definition Of RolesClique Member—a member of a group of individuals having at least half of their contacts with each other. No member of the group can be eliminated, and have the group break apart. Most cliques are formed by environmental circumstances, which permit contact, who like one another, and who find contacts of high immediacy satisfying. As a result, cliques consist of individuals who have both formal, positional reasons for making contacts as well as informal, interpersonal reasons.Isolates—those members who have less frequent contact or no contact at all with other group members. Characteristics of Isolates include:1.Less secure in their self-concepts2.Less motivated by achievement3.Less willing to interact with others4.Younger and less experienced with the system5.Less often in positions of power in the organization6.More inclined to withhold information than facilitate its flow7.Relatively more dissatisfied with the system8.Concerned that the communication system is closed to themBridges—a member of a clique who has large number of intra-group contacts and who also has contact with a member of another clique. A bridge serves as a direct contact between two groups in the organization. Too many of these can lead to distortion of messages.Opinion Leader— is an i...
